Cancellation and Refund Policy
At FindHR, we value our clients and strive to provide the best services possible. However, we understand that situations may arise where you may need to cancel a service or request a refund. This policy outlines the conditions and procedures for cancellations and refunds.
Cancellation of Services
You have the right to cancel your services at any time. To cancel, please contact our support team via email at support@findhr.in or call us at +91 89595 49595. Please include your account details and the reason for cancellation.
Effective Date of Cancellation
Your cancellation will be processed immediately upon receipt of your request. You will receive a confirmation email once your cancellation is processed.
No Show Policy
If you have booked a service and fail to attend or utilize it without prior notice, it will be considered a "no show," and no refunds will be issued for that service.
Eligibility for Refunds
Refunds are applicable under the following circumstances:
- If you cancel a service before it has been delivered or completed.
- If you experience a service that does not meet the quality standards promised by FindHR.
Time Frame for Refund Requests
To be eligible for a refund, you must submit your request within 7 days from the date of the service. Any requests submitted after this period may not be considered.
How to Request a Refund
To request a refund, please email us at support@findhr.in with the following information:
- Your account details
- The service you are requesting a refund for
- The reason for your refund request
Processing Refunds
Once your refund request is received, it will be reviewed within 5 business days. If approved, refunds will be processed to the original payment method within 7-10 business days. You will receive a confirmation email once your refund has been processed.
Non-Refundable Services
Certain services may be non-refundable, including but not limited to:
- Services that have already been completed.
- Fees for consultations or services rendered.
- Any promotional offers or discounts that were applied at the time of purchase.
Changes to the Cancellation and Refund Policy
FindHR reserves the right to amend this Cancellation and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following any changes signifies your acceptance of the new policy.
Contact Us
If you have any questions or concerns regarding this Cancellation and Refund Policy, please do not hesitate to reach out:
- Email: support@findhr.in
- Phone: +91 89595 49595
- Address: #504, 5th floor, Chaitanya Chambers, Chaitanyapuri, Dilsukhnagar, Hyderabad - 500060, Telangana, India.